Admission Counselor

Job Description

Company Profile:

A reputed and fast-growing company in the Ed-tech and professional training domain. The organization empowers aspiring professionals with industry-focused training in Data Engineering, Data Science, AI, Machine Learning, DevOps, and Cloud Technologies. Through practical learning, expert mentorship, and career-driven guidance, it helps learners build in-demand skills and successful careers in the evolving technology industry.

Position Overview:

The Admission Counselor will play a key role in driving student enrollments and revenue growth for the organization. The role involves understanding the career goals of prospective learners and parents, guiding them toward the right technology programs, and converting inquiries into admissions in a fast-paced, target-driven environment. The ideal candidate will balance financial targets with a strong commitment to customer satisfaction and long-term relationships.

Qualifications:

• Graduate in any discipline; a degree in Business, Marketing, or a related field is an advantage
• Minimum 4 years of relevant experience in Ed-tech admissions counselling or inside sales
• Proven track record of achieving monthly enrollment and revenue targets
• Experience selling high-ticket courses to students and parents

Key Responsibilities:

Strategy & Market Analysis

• Develop and execute a growth strategy that balances financial targets with customer satisfaction
• Assess local market conditions to identify current and prospective sales opportunities
• Identify areas for improvement and propose corrective actions that address challenges and capitalize on growth opportunities

Counselling & Sales

• Conduct counselling sessions with prospective students and clients via telephone, virtual platforms, and face-to-face meetings
• Understand clients’ needs and goals, and recommend suitable programs and services accordingly
• Convert inquiries into admissions and consistently achieve monthly enrollment targets

Lead Management & Follow-Up

• Make outbound calls to prospective clients and maintain continuous, structured follow-up until conversion

Relationship Management

• Build and maintain long-term relationships with new and existing customers
• Provide post-sales support to ensure ongoing satisfaction and encourage retention and referrals

Skills Required:

• Strong verbal and written communication skills, with the ability to explain offerings clearly and persuasively to students and parents
• Excellent interpersonal skills to build trust, rapport, and long-term relationships with clients
• Strong organizational skills, including managing leads, follow-ups, schedules, and targets efficiently
• Proven ability to convince students and parents to enroll in high-ticket courses through consultative selling

Special Requirements:

• Prior experience with a reputed Ed-tech company (such as Byju’s, Simplilearn, or similar) is strongly preferred
• Comfortable working in a high-pace, target-driven sales environment
• Ability to develop and execute a growth strategy that balances financial targets with customer satisfaction