Service Engineer

Job Description

Company Profile:

A leading manufacturer of power and distribution transformers, supplying high-quality electrical equipment to government and industrial clients across India. The organization is known for reliable quality, engineering excellence, and timely delivery of transformer solutions to a diverse client base.

Position Overview:

We are seeking a technically skilled Service Engineer to handle installation, commissioning, and after-sales service of power and distribution transformers at customer sites. The role plays a critical part in ensuring equipment reliability, minimizing downtime, and maintaining strong customer relationships through effective technical support and service delivery.

Qualifications:

• Diploma in Electrical Engineering / B.E. Electrical Engineering

Key Responsibilities:

• Execute installation, testing, and commissioning of power and distribution transformers at customer sites, ensuring all electrical, mechanical, and safety parameters are met before final handover
• Attend customer service requests, diagnose transformer faults, perform corrective maintenance, and provide effective technical solutions to minimize equipment downtime
• Carry out preventive maintenance, periodic inspections, and health checks of transformers and associated accessories such as bushings, OLTC, conservators, breathers, radiators, and protection systems
• Provide technical guidance to customers on transformer operation and maintenance, maintain service reports, coordinate with internal teams, and ensure timely resolution of customer complaints

Skills Required:

• Strong knowledge of installation, testing, commissioning, and maintenance of power and distribution transformers, including adherence to electrical safety standards
• Ability to identify transformer faults, analyze technical issues, perform root cause analysis, and implement effective corrective actions at customer sites
• Proficient in reading electrical drawings, wiring diagrams, transformer GA drawings, and technical documents to support installation, servicing, and maintenance activities
• Excellent communication and customer-handling skills with the ability to explain technical issues and maintain positive client relationships
• Ability to work independently at customer locations, manage field service assignments, prioritize service calls, and travel extensively as per business requirements

Special Requirements:

• Minimum 2–4 years of hands-on experience in installation, testing, commissioning, troubleshooting, and maintenance of power or distribution transformers
• Must have experience in the transformer manufacturing or transformer service industry; candidates from unrelated electrical industries will not be preferred
• Strong practical knowledge of transformer testing procedures, fault diagnosis, and electrical drawings is mandatory
• Willingness to travel extensively to customer sites and independently handle installation, commissioning, and after-sales service activities