Accounts Manager

Job Description

Company Profile:

A leading international logistics company offering end-to-end freight solutions across air, sea, and road. With deep expertise in customs clearance, project cargo, DGFT licensing, and integrated supply chain management, the organization serves a wide range of industries including automobiles. Known for operational excellence and compliance-driven practices, the company maintains a strong presence across domestic and international trade corridors.

Position Overview:

The Accounts Manager will be responsible for leading the Accounts & Billing function within the logistics operations vertical. This is a senior, team-facing role requiring the candidate to manage a large billing team, oversee end-to-end vendor and customer accounting, ensure accurate revenue recognition, and maintain healthy receivables. The role demands strong working knowledge of CHA and freight billing processes, combined with the leadership capability to drive accountability across a multi-functional team environment.

Qualifications:

• Graduate or Postgraduate in Commerce — B.Com / M.Com
• Minimum 8–12 years of progressive experience in accounts and billing functions
• Prior experience managing a team of 20+ members in a logistics, CHA, or freight forwarding setup
• Strong working knowledge of GST, TDS, and standard accounting principles
• Hands-on proficiency in ERP systems, Logistics Software, Tally, and MS Excel

Key Responsibilities:

Team Management & Leadership

• Lead, manage, and mentor an Accounts & Billing team of approximately 30 employees
• Allocate daily workloads, monitor team productivity, and ensure timely task completion
• Drive seamless coordination between the Operations, Billing, Customer Service, and Accounts departments
• Conduct structured follow-up meetings and review pending or escalated activities
• Train and guide team members on billing procedures, customer-specific requirements, and regulatory compliance

Vendor Bill Processing & Purchase Accounting

• Verify and approve vendor and service provider bills covering Shipping Lines, CFS, Transportation, Customs Duty, Port Charges, and Freight & Handling charges
• Ensure accurate accounting and timely booking of all purchase bills within the system
• Monitor cost entries for accuracy and prevent duplicate or erroneous postings
• Coordinate with the Operations team for expense validations and approval workflows

Customer Billing & Revenue Management

• Drive timely and accurate billing to customers for CHA services, transportation, freight forwarding, and allied logistics services
• Monitor and resolve pending billing cases and invoicing discrepancies proactively
• Validate customer-wise rate approvals and commercial terms prior to invoice generation
• Liaise with customers for billing clarifications, rate disputes, and required supporting documentation

Outstanding & Receivable Monitoring

• Closely track customer outstanding balances and maintain updated ageing reports
• Coordinate with customers and internal stakeholders for timely payment realization
• Escalate long-pending receivable cases to senior management with actionable recommendations
• Ensure structured follow-up for advance recovery and reimbursement claims
• Maintain healthy cash flow levels to support uninterrupted operational activities

Skills Required:

• Proven leadership capability with experience handling large accounts and billing teams
• In-depth knowledge of CHA and logistics billing processes, tariff structures, and documentation requirements
• Sound understanding of GST, TDS, and core accounting principles applicable to the logistics sector
• Strong coordination, follow-up, and cross-functional communication skills
• Ability to manage high-pressure environments and multi-layered operational priorities simultaneously
• Effective negotiation and stakeholder management skills across internal and external interfaces
• Working proficiency in ERP platforms, logistics-specific software, Tally, and advanced MS Excel functions

Special Requirements:

• Mandatory experience in managing an Accounts or Billing team of significant size within CHA, freight forwarding, or logistics operations
• Practical knowledge of GST compliance, TDS deductions, and accounting standards as applicable to the shipping and logistics industry
• Hands-on operational exposure to ERP / Logistics Software / Tally and Excel-based MIS reporting
• Thorough understanding of the end-to-end billing process in a CHA or freight forwarding environment
• Candidates from outside the logistics or CHA domain will not be considered