Support Coordinator

Job Description

Company Profile:
A professionally managed organization operating in the IT and support services domain, focused on ensuring seamless internal operations through structured coordination and process-driven execution. The organization emphasizes clear communication, cross-functional collaboration, and operational efficiency to support business continuity and service excellence.

Position Overview:
The Support Coordinator will play a key role in ensuring smooth day-to-day internal operations by acting as a central point of coordination between departments. This position requires strong communication, follow-up discipline, and organizational skills to support operational workflows, manage internal communication, and ensure timely issue resolution across teams.

Qualifications:
Any Graduate from a recognized university
Prior experience in coordination, support, or administrative roles is preferred
Exposure to IT or internal support environments is an advantage

Key Responsibilities:
Coordinate with internal departments to ensure smooth day-to-day operational activities
Act as a single point of contact between teams for support-related communication
Handle internal communication, follow-ups, and task coordination across departments
Maintain records, status updates, and coordination reports in an organized manner
Support operational and administrative tasks as required by the business
Ensure timely communication, issue tracking, and resolution through effective follow-ups

Skills Required:
Strong verbal and written communication skills for clear internal coordination
Proven ability to manage follow-ups and ensure task closure across teams
Basic understanding of office operations and internal support processes
Ability to work collaboratively with multiple departments simultaneously
Organized, detail-oriented, and process-driven approach to daily tasks

Special Requirements:
Excellent communication skills are mandatory for internal and external coordination
Strong coordination and follow-up capability are essential for this role
Must be comfortable working closely with internal departments on daily operations
Ability to provide consistent and reliable support across teams